e-Competence Framework (e-CF 3.0)
| Kombinierte e-Competences aus ASF, ASM, P2F, P2P, ITILF, ITILSS, ITILSD, ITILST, ITILSO, ITILCSI, ITILMLC, ITILEXP (http://www.ecompetences.eu/, http://www.exin.com/NL/en/certifications/) |
| Level | |||||||
| e-CF Area | e-Competence | e-1 | e-2 | e-3 | e-4 | e-5 | |
| PLAN | A.1. | IS and Business Strategy Alignment | |||||
| A.2. | Service Level Management | ||||||
| A.3. | Business Plan Development | ||||||
| A.4. | Product / Service Planning | ||||||
| A.5. | Architecture Design | ||||||
| A.6. | Application Design | ||||||
| A.7. | Technology Trend Monitoring | ||||||
| A.8. | Sustainable Development | ||||||
| A.9. | Innovating | ||||||
| BUILD | B.1. | Application Development | |||||
| B.2. | Component Integration | ||||||
| B.3. | Testing | ||||||
| B.4. | Solution Deployment | ||||||
| B.5. | Documentation Production | ||||||
| B.6. | Systems Engineering | ||||||
| RUN | C.1. | User Support | |||||
| C.2. | Change Support | ||||||
| C.3. | Service Delivery | ||||||
| C.4. | Problem Management | ||||||
| ENABLE | D.1. | Information Security Strategy Development | |||||
| D.2. | ICT Quality Strategy Development | ||||||
| D.3. | Education and Training Provision | ||||||
| D.4. | Purchasing | ||||||
| D.5. | Sales Proposal Development | ||||||
| D.6. | Channel Management | ||||||
| D.7. | Sales Management | ||||||
| D.8. | Contract Management | ||||||
| D.9. | Personnel Development | ||||||
| D.10. | Information and Knowledge Management | ||||||
| D.11. | Needs Identification | ||||||
| D.12. | Digital Marketing | ||||||
| MANAGE | E.1. | Forecast Development | |||||
| E.2. | Project and Portfolio Management | ||||||
| E.3. | Risk Management | ||||||
| E.4. | Relationship Management | ||||||
| E.5. | Process Improvement | ||||||
| E.6. | ICT Quality Management | ||||||
| E.7. | Business Change Management | ||||||
| E.8. | Information Security Management | ||||||
| E.9. | IS Governance | ||||||
| General – Die Kompetenz wird auf der angegeben Ebene abgedeckt | ||
| Partial – Die Kompetenz ist zu einem gewissen Grad abgedeckt | ||
| Superficial – Relevantes Wissen ist zu einem gewissen Grad abgedeckt | ||
| Das Kompetenzniveau ist im Framework verfügbar | ||
| Das Kompetenzniveau ist im Framework nicht verfügbar |